Corona Virus (COVID -19) outbreak

Initiatives in Customer Care during the COVID -19 Lockdown

 

Dear Valued Customers,

 

From 4th May 2020, we have activated our Call Center and Customer Service operations (both onsite & walk in workshop service) in aligning with the directions of the Government and applying all COVID-19 precautions.

 

We wish to reiterate that the Containment zones as identified by the government will not be provided with walk in and onsite services. To find if your area or pin code is within the containment zone, we request you to visit your respective municipal corporation website for more details; Once your area is declared as Red , Orange or green zone then we request you to register a complaint in below nos , so the TTK technicians will be able to visit your home and offer assistance for your concerns.

 

Please call our below nos to register your product complaints

 

TTK End Customer Care #:

National Helpline No: 1800-123-334411 (Toll Free) 

BSNL/MTNL Customers: 080-6846 9897 (Toll)

Call Center working hours: Monday to Sunday,  8:00 AM - 8:00 PM

 

You can also send us your queries through email customercare@ttkprestige.com, or get in touch with us on our Facebook channel @PrestigeSocial

 

Also, to ensure smooth & uninterrupted customer experience, TTK Prestige has announced the product warranty extension for all the appliances expiring during the lockdown phase i.e March & April, by three months (warranty will be valid till July, 2020).

 

We appreciate your support and cooperation and promise to resolve your queries on priority.
Let us stand together in the interest of the nation and ensure the well-being of our fellow citizens. Follow COVID 19 precautions, Stay Safe.


Let us stand together in the interest of the nation and ensure the well being of our fellow citizens. Stay Home. Stay Safe.

 

TTK Prestige Limited.